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Frequently Asked Questions About Charleston Security Systems

We’ve compiled our most popular home security FAQs in Charleston for our customers. See your answers for your ADT and home security questions.

One package does NOT fit everyone when it comes to your house security system! Our qualified professionals in Charleston can help weigh your household and your family’s security needs to recommend the very best equipment for you. Enjoy peace of mind with nonstop security alarm monitoring in addition to fire, flood, and carbon monoxide detection. Customize your smart home by setting up notifications, schedules, and automations with your ADT package.

Want to monitor everything with video cameras? No problem. ADT offers HD video monitoring with inside and outside cameras, including doorbell cameras. Live stream from your handheld devices when you’re on the go, and even record and save video clips. You are sure to identify a security option that suits your needs!

The system can be set off in several ways by door or window sensors, motion detectors, smoke or carbon monoxide sensors, etc., which send a signal to the system’s hub. This alerts ADT’s 24/7 monitoring center where a specialist is always able to help. ADT will call you promptly to see if you need a hand, and notify the appropriate professionals if there is an actual accident. ADT monitoring reps are on hand around the clock to give live support when you want them most.

Personal household monitoring has changed so much in recent years! ADT provides security systems in Charleston that are exclusively wireless and function through a cellular system, rather than a “landline.” Alarm panels can join with monitoring centers by using GSM signals and cellular-based technology. This means no annoying wires running in your home, and robbers can't disarm your security system by breaking your lines.

ADT monitored surveillance systems have a 24-hour failsafe battery so that your home is still safe, even if your power goes out. The surveillance services as well as the high-frequency siren will still be functioning to give perpetual protection of your Charleston house.

Yes. ADT has packages or service levels (for example, the Remote Monitoring package) that give remote access capabilities from your mobile device including arming, disarming, and alert notifications. Smart Home automation is also accessible from your cell phone so that you can operate your house’s light bulbs, garage doors, and your thermostat when you are running errands. View your home while you are out with ADT’s clear HD video capabilities.

Yes! Let criminals know your Charleston home is helped secured by ADT security. All ADT packages have a yard sign and decals for your house to show that your property is defended by the #1 home security company. 90% of intruders confess that they skip homes with a security system. By protecting your house with ADT surveillance and promoting the ADT signs and stickers, you are already reducing your risk!

Yes. A Charleston home security system with ADT monitoring has 24 hours/7 days a week protection, 365 days a year. ADT owns six monitoring stations, which means they can instantly reach out to customers. With ADT home security packages, you get the peace of mind from knowing there are more than 17,000 individuals around the United States helping to safeguard the people and things you value most at home.

Yes! Look at Blue by ADT. It’s a DIY smart home security system with cameras, and it’s ideal for renters. Decide between self-monitoring or professional monitoring with no credit checks or installation appointments required. It’s personalized and flexible on your terms, so you don’t have to worry about long-term agreements. Enjoy flexible protection from the most trusted name in home security.

Yes! Your ADT-monitored security system’s capabilities are set by the service bundle you pick. You can decide if you want HD video surveillance, remote access to your equipment via your smartphone, and even automation commands or schedules to switch your lights on and off at certain times. Design your unique home security package with the advanced features you want most for your Charleston home!

Yes! It’s easy to hook up your ADT Smart Home security package with your Charleston home’s other smart devices. This lets you you work everything remotely from your security equipment, lights, and thermostats, to your garage door and locks by using only your ADT mobile app. Security and convenience meet when you interface your ADT-monitored equipment to your preferred smart home platforms like Amazon Alexa. After your voice integration is configured, you can ask Alexa to “arm” or “disarm” your security equipment and much more!

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